About Us

Welcome, we're delighted you've stopped by.  This page is all about the history of Com-Truck: where it all began.  It's the personal behind the professional, the journey.  

As in any business, things haven't always run smoothly or as planned but we're proud of what we stand for and that after more than 25 years in business we continue to offer the same quality of service and commitment to always do our best - that's the promise we make to you.

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The story begins with a husband and wife team who started a small business that began trading on 1st January 1988.  Their aim was to sell original equipment (OE) and aftermarket parts for trucks, trailers and plant, along with a range of workshop consumables, to local hauliers in the North East of England, providing them with a first class service based on quality, reliability and affordability.  That husband and wife team were Tom and Julie Stewart and starting a business was both an acutely steep learning curve and a huge amount of hard work.

In those early days, Tom and Julie ran the business from their dining room, a photocopier standing where a dresser would later reside and the dining table serving as a desk.  Tom worked from a van kitted out as a mobile shop and Julie took care of the paperwork, scheduling around the school run, school events, after school clubs, etc; they made it work and business was successful.

It was only a matter of time before paper, files, records and the like threatened to completely take over the house and it was at this point that Tom and Julie decided to expand the business.  Com-Truck Limited began trading on 1st January 1991 out of purpose-built premises on the Cold Hesledon Industrial Estate, Seaham, and Tom and Julie reclaimed their home.

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There have been many changes over the years but what has remained constant is our commitment to quality.  Com-Truck Limited is a small independently owned company with a straightforward philosophy: we aim to provide quality items and excellent customer service at realistic prices.

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With a base, Com-Truck now had a trade counter but the main business continued to be mobile sales.  As the business grew, so did plans and ideas.  Com-Truck became associated with motor sport via CTS Racing, which helped promote the business.  This led Tom to think about diversifying into performance parts and, as a starter, Com-Truck began trading in a wider range of auto motor parts and accessories.

This setup continued for some time before economic circumstances prompted the scaling down of the business.  The premises was sold and trading reverted back to tried and tested ways of old - Tom went out selling and Julie worked the office from home.  In business terms this was a backward step but in personal terms it marked a clear change of direction towards a slowing down and a freeing up of time for family and friends and time to ... well, just enjoy.  It would be a sort of phased retreat.  It also allowed Julie to focus on a career of her own.

Tom turned 50 and was thinking about semi-retirement, focusing only on specific lines of the business.  By now, Julie had been working outside the business for some time but still supported on the financial management and accounting side of things; as Tom turned 50, Julie wanted to spend more time with him and thought that her employer may let her work part-time.  But things took a turn for the worse.  Tragic news turned their lives upside down and things would never be the same again.  Tom died on 22nd November 2010.

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Tragedy changes everything and people make new decisions, move in directions they never thought they would.  The world becomes a very uncertain and scary place.

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Tom and Julie's kids were grown; Dave and Jill were each working as business support advisers.  Dave left his job and took over the reigns at Com-Truck full time, now with the task of reversing the slow-down and rebuilding a strong business.  Jill initially took care of the office administration around her own job, on evenings and weekends, before eventually joining the business full time as well.  Julie mentored, taught, guided.

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It has been a long hard slog - there are no other words for it!

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Immediate changes involved modernising systems and processes, and trialling new product lines and ideas whilst always making sure the original philosophy remained intact.  With the growth of the Internet, a website was a must and as the popularity of online shopping grew it was inevitable that Com-Truck would need to have an online store for the convenience of its customers.  The first store was opened with eBay followed by Amazon.  And now here.

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A business is not a static thing; just as human lives change so does a business over the course of its life.

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Things have continued to change and the business has evolved.  Today, Dave is the managing director of Com-Truck, Jill runs her own business and Julie works freelance.  This said, this is a family that helps each other so Jill and Julie do still lend a hand.

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We've learned a lot over the years, about business and about the importance of hard work and integrity and about people.  Through it all, Com-Truck has remained an independent, family-run business committed to what we do and doing it well.

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Thank you for your interest in Com-Truck Limited; our News Archive presents a flavour of who we are and our journey.